Iceland Supermarket North Shields

88-90 Bedford St, North Shields NE29 6QF, United Kingdom
+44 191 406 6714
$$$ Supermarket
(152 Reviews)

Welcome to Iceland Supermarket in North Shields, a local gem nestled at 88-90 Bedford St, where your grocery shopping experience is taken to new heights. This supermarket is more than just a place to pick up essentials; it’s a beloved community hub that caters to all your frozen food needs and more.

Iceland Supermarket is renowned for its expansive selection of frozen goods, making it a convenient one-stop-shop for families and busy professionals alike. From hearty frozen meals to delectable desserts, the aisles are stocked with an array of products that promise to satisfy your every craving. Moreover, their well-curated selection of fresh produce, dairy, and household essentials ensures that you're not just limited to frozen items. Whether you're looking to whip up a quick meal or planning a family feast, you’ll find everything you need here.

One aspect that truly sets Iceland Supermarket apart is its dedication to customer service. Many customers have highlighted their experiences with the staff, illustrating a commitment to going above and beyond. For instance, one shopper, Shane Aynsley, shared a heartwarming story about a manager who selflessly helped him during a tough time by offering to cover the cost of his chicken. This gesture speaks volumes about the caring nature of the team, making your visit not just a transaction, but an interaction with friendly faces who genuinely care about your experience.

However, it's worth noting some concerns that have been raised by customers. While the store typically maintains a clean environment and a vast selection of products, a few shoppers have mentioned issues such as long queue times during busy periods and a lack of trolley sanitation supplies. These are areas where the management can enhance the shopping experience to ensure that every visit is a memorable one.

In summary, Iceland Supermarket North Shields offers a blend of variety, affordability, and warm customer service, making it a reliable choice for your grocery shopping. Whether you're stocking up for the week or just stopping in for a few essentials, you'll appreciate the thoughtful selection and commitment to service that this local supermarket delivers. So next time you're in the area, make sure to drop by and discover the convenience and kindness awaiting you at Iceland!

Accessibility
Has wheelchair-accessible entrance
Service options
Offers delivery
Offers same-day delivery
Highlights
Has great produce
Offerings
Serves food
Planning
Good for quick visit
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Openings Hours
Checking

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

10:00 AM - 4:00 PM

152 Reviews
david johnson

12 Sep 2025

Pretty good, prices reasonable. Spoilt by the delivery service they offer. Normal shoppers have to queue a lot more. They should have a till for 10 items or less. Plenty of staff to do it when it's busy.

Shane Aynsley

07 Sep 2025

I think it was the manager that helped me when I was stuck looking for chicken she overheard I was hard up and she offered to pay for my chicken! Iceland please give this woman a raise she cares about your company and she goes every extra mile for the customers! She's a dark haired woman and she was working on 5th of August 2023 at 3:30 best customer service ever!

Neil Prior

13 Jun 2025

Great store, great selection of products, clean store but I’m glad I have to wear a mask at the moment as every time I go in a couple of the staff smell like they haven’t had a bath in months, they do make you gag! However it doesn’t effect the food. Have a word management! Since lock down it seems that the best till staff have either left or on furlough. It’s amazing how a team is effected with just a couple of the regular staff not on the checkouts, a blonde women I think a mother and a daughter were working there and the queues may have been long but we were served quickly and still friendly and had time for a quick chat whilst do a fab job, every time I went into the store I always looked for them knowing the queues would be very quick.sad to see their not there now.

Lesley James

10 Jun 2025

I like shopping in my local store, however although you have signs up about help keep everyone safe there is no wipes for trolleys/baskets Etc . Very disappointing considering how thing's are in today's society. But staff friendly and helpful.

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